We are hiring Freshers for the role of Customer Support Executive International Voice Process for a leading global customer support program under the Apprentice profile.

Role & responsibilities

- Resolve customer queries, complaints, and requests efficiently over voice calls.
- Provide accurate information about products, services, and company policies.
- Deliver exceptional customer service while maintaining quality standards.
- Maintain detailed and accurate records of customer interactions in the system.
- Escalate complex issues to the appropriate team when required.
- Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.
- Ensure clear, courteous, and effective communication with customers.
- Adhere to shift schedules, attendance, and compliance requirements.
- Excellent verbal communication skills in English.
- Basic computer knowledge and typing skills.
- Strong customer service orientation and problem-solving ability.
- Willingness to work in rotational shifts,



including night shifts (if applicable).
- Positive attitude, eagerness to learn, and ability to work in a team.
- Should be comfortable for Apprentice role.

Perks & Benefits

- Process :International Customer Support (Voice)**:

- Role : Regular/ Apprenticeship :

- CTC :Up to 4.75 LPA**:

- Location :Pune**:

- Working Days :5 Days working**:

- Week Off :2 Rotational Off**:

- Shift :Rotational shifts**:

- Cab :Both-side cab facility available**:

- Need Immediate Joiners Only

To Schedule Your Interview, Contact :

- Tiya: (phone hidden)

Role :Customer Success Associate Industry Type :BPM / BPO Department :Customer Success, Service & Operations Employment Type :Full Time, Permanent Role Category :Customer SuccessEducation UG :Graduation

Pay: ₹50,000.00 - ₹4,500,000.00 per year

Advantages :

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 International Customer Service Advisor (Raigad)
🏢 CII - Model Career Centre
📍 Raigad