Job Title: Associate - Service Operations

Location: Bangalore [Onsite]

About Us : At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions—Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self-reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction.

We are redefining education infrastructure. Whether you're architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact—your work here directly shapes the future of education.

About Role : This role will own day-to-day execution of warranty SLAs and service operations. The person will ensure mínimal classroom downtime and act as the bridge between customers, vendors, and internal quality teams.

Key Responsibilities :

- Own warranty ticket SLAs
- Warranty Process Improvements
- Track and restock service inventory




- Coordinate for Warranty service tickets with partnered service vendors network service
- Track and Monitor Warranty claims from suppliers/ manufacturers
- Work with the Manufacturing and Quality teams on tracking and monitoring failure patterns to improve the long-term product quality

Key Requirements :

- Good communication skills, both written (English) and verbal (English & Hindi)
- Electronics repair and teardown skills
- Experience in service operations
- Strong data and cost tracking skills
- Solid Vendor and customer coordination skills

Why Join Us :

- Own SLA performance and minimise classroom downtime
- Work on real-world electronics service operations at scale
- Help build a brand known for exceptional service
- Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various benefits. Teachmint Technologies strictly prohibits discrimination in the workplace based on color, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age._

📌 Associate - Service Operations (Bengaluru)
🏢 Teachmint
📍 Bengaluru