Key Responsibilities

- Customer Interaction
- Handle inbound and outbound calls professionally
- Welcome and assist customers at the showroom
- Address customer queries and provide accurate information
- Follow-up & Relationship Management
- Follow up with leads and existing customers
- Maintain strong customer relationships
- Ensure timely communication regarding bookings, delivery, and service
- Feedback & Complaint Handling
- Collect customer feedback after sales/service
- Handle customer complaints and escalate when required
- Ensure quick resolution and customer satisfaction
- Coordination & Support
- Coordinate with sales and service teams
- Support in appointment scheduling and customer visits
- Assist in improving overall customer experience
- Data Management
- Maintain customer records in CRM/DMS systems
- Update call logs, feedback, and reports regularly.

Eligibility:

- Any graduate / undergraduate

General Experience

Job Segment :Automotive

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

Pay: ₹18,000.00 - ₹22,000.00 per month

Perks :

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Work Location: In person

📌 Customer Relationship Executive (Chennai)
🏢 Mahindra E Mahindra
📍 Chennai