1. Customer Relationship Management:

- Build and maintain solid relationships with existing and potential clients.
- Troubleshoot product or service issues by identifying root causes and offering practical, step-by-step solutions.
- Maintain accurate records of customer interactions, conversations, and transactions using CRM software.
- Collaborate with internal departments (sales, tech, logistics, etc.) to escalate and resolve recurring or complex customer issues.

1. Purchase
- Responsible for preparing Purchase Orders for all offline purchases.
- Responsible for taking quotations from the Vendor.
- Responsible for negotiation with the vendor for the Purchase order.
- Selecting the appropriate Vendor and vendor audit.
- Follow up for getting the status of the ordered material.
- Follow up and coordination with the Stores Department for stock details.

Job Types : Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

📌 Purchase and Customer Support Executive (Perungudi)
🏢 Dhvani Research
📍 Perungudi