Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company
- Assist customers as needed with setting up associated with a product or service
- Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
- Handling inbound calls from client on product related to functional and technical query.
- Provide Online/Onsite support to customers
- Requirement Analysis
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Pay: ₹25,000.00 - ₹40,000.00 per month
Perks :
- Health insurance
Education :
- Higher Secondary(12th Pass) (required)
Experience :
- total work: 1 year (required)
Language :
- English (required)
Work Location: In person
📌 Customer Care Representative (Ahmedabad)
🏢 Smart Teachnology
📍 Ahmedabad
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