About the Role : We are looking for a dedicated Customer Support Executive who will handle customer communication, take feedback, and follow up on orders. The role requires strong communication skills and the ability to manage customer relationships efficiently.

Key Responsibilities :

- Call customers to collect feedback on products and services
- Follow up with customers regarding orders, deliveries, and inquiries
- Handle outbound and inbound calls professionally
- Maintain records of customer interactions and feedback
- Coordinate with internal teams for issue resolution
- Ensure high levels of customer satisfaction

Required Skills :

- Good English communication skills (spoken is a must)
- Basic computer knowledge (Excel, CRM tools preferred)
- Robust interpersonal and communication skills
- Ability to handle night shift (US process)
- Organized and detail-oriented

Preferred :

- Prior experience in customer support / telecalling
- Experience in e-commerce or product-based companies

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive (Night Shift - Us Process) (Surat)
🏢 Cultrd Growers
📍 Surat