20 Oct
|
NeoLotex Business Solutions
|
Bengaluru
20 Oct
NeoLotex Business Solutions
Bengaluru
Job Title : Customer Care Executive Location :Bangalore , Ulsoor Salary : ₹15,000 - ₹19,000 per month Experience : Fresher / Experienced Requirement Type : Immediate Requirement
We are looking for a Customer Care Executive to handle customer queries, provide accurate information, and ensure a positive customer experience. The role involves interacting with customers via calls and resolving their concerns in a professional manner.
Key Responsibilities
- Handle inbound and outbound customer calls
- Understand customer queries and provide appropriate solutions
- Maintain professional and polite communication at all times
- Record customer interactions and feedback accurately
- Escalate unresolved issues to the concerned team
- Follow company processes and service standards
Language Requirements
- Mandatory : English, Malayalam or Tamil
- Additional : Hindi
- Knowledge of any South Indian language will be an added advantage
Eligibility Criteria
- Good communication skills
- Basic computer knowledge
- Ability to handle customers patiently
- Willingness to work in a customer-interaction role
- Immediate joiners preferred
Salary & Benefits
- Monthly salary :₹15,000 - ₹19,000 (based on experience and skills)
- Stable work environment
- Growth opportunities.
- Insurance.
How to Apply
(phone hidden)
Job Types : Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹19,000.00 per month
Benefits :
- Adaptable schedule
- Health insurance
- Paid sick time
- Provident Fund
Application Question(s):
- Are you flexible for the shifts
- Are you good with Tamil/Malayalam/English?
Work Location: In person
📌 Customer Care Executive (Bengaluru)
🏢 NeoLotex Business Solutions
📍 Bengaluru