Job Title : Customer Support Executive - US Process (Night Shift) Location : Ahmedabad, Gota [Onsite/Office] Type : Full-Time Experience : 1 years Salary : 25,000-40,000 per month Company : Aspire Tech-IT Solution
Job Summary : We are looking for a Customer Support Executive to handle US-based customers during night shifts. The role involves resolving customer queries, providing support, and ensuring a high level of customer satisfaction through effective communication.
Key Responsibilities :
- Handle inbound and outbound calls from US customers
- Resolve customer queries related to products, services, billing, and accounts
- Provide accurate information and ensure customer satisfaction
- Maintain proper records of customer interactions in the system
- Follow up on pending issues and ensure timely resolution
- Meet quality and productivity targets
Requirements :
- Minimum 1 year of experience in customer support or similar role
- Excellent verbal and written English communication skills
- Comfortable working in night shifts (US process)
- Basic computer knowledge and typing skills
- Ability to handle pressure and multitask
Benefits :
- Competitive salary package
- Night shift allowance
- Friendly work environment
- Growth and learning opportunities
- Paid leaves
Pay: ₹20,000.00 - ₹45,000.00 per month
Advantages :
- Flexible schedule
- Health insurance
Work Location: In person
📌 Customer Support Representative (Gota)
🏢 Aspire tech IT Solution
📍 Gota
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