Customer Support Representative (Gota)

Customer Support Representative (Gota)

20 Oct
|
Aspire tech IT Solution
|
Gota

20 Oct

Aspire tech IT Solution

Gota

Job Title : Customer Support Executive - US Process (Night Shift) Location : Ahmedabad, Gota [Onsite/Office] Type : Full-Time Experience : 1 years Salary : 25,000-40,000 per month Company : Aspire Tech-IT Solution

Job Summary : We are looking for a Customer Support Executive to handle US-based customers during night shifts. The role involves resolving customer queries, providing support, and ensuring a high level of customer satisfaction through effective communication.

Key Responsibilities :

- Handle inbound and outbound calls from US customers
- Resolve customer queries related to products, services, billing, and accounts
- Provide accurate information and ensure customer satisfaction
- Maintain proper records of customer interactions in the system
- Follow up on pending issues and ensure timely resolution




- Meet quality and productivity targets

Requirements :

- Minimum 1 year of experience in customer support or similar role
- Excellent verbal and written English communication skills
- Comfortable working in night shifts (US process)
- Basic computer knowledge and typing skills
- Ability to handle pressure and multitask

Benefits :

- Competitive salary package
- Night shift allowance
- Friendly work environment
- Growth and learning opportunities
- Paid leaves

Pay: ₹20,000.00 - ₹45,000.00 per month

Advantages :

- Flexible schedule
- Health insurance

Work Location: In person

📌 Customer Support Representative (Gota)
🏢 Aspire tech IT Solution
📍 Gota

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