We are Hiring for Associate Customer Support .

Company Name : Pilgrim India Location : Mumbai (Marol Naka) Working Days : 6 Days (Rotational Week Offs) Timings : 10:00 AM - 7:00 PM (Fixed Hours) Joining : Immediate joiners only Batch Joining Date : 6th May 2026

Job Title: Associate - Customer Support (Call Process)

Key Responsibilities :

- Respond promptly to customer calls.
- Resolve customer queries and complaints in a professional manner
- Maintain accurate records of customer interactions
- Provide clear and accurate product/service information
- Escalate complex issues to the appropriate department

Requirements :

- Experience : 6 months to 5 years in online sales or customer support (preferred but not mandatory)
- Excellent speaking and writing skills are required
- Graduation preferred (not mandatory)




- Strong communication and interpersonal skills
- Basic computer knowledge
- Valuable problem-solving ability and patience

Objective : To ensure high levels of customer satisfaction and build strong, long-term customer relationships.

How to Apply : Thanks & Regards, Nadiya Shaikh HR - Pilgrim

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Application Question(s):

- what's your current drawn salary?
- Are you a resident of Mumbai?
- How many calls do you handle per day?
- Are you comfortable handling 60 to 70 calls per day?
- will you be able to join us on May 6th if selected?

Work Location: In person

📌 Customer Support - Call Process (Mumbai)
🏢 Pilgrim India
📍 Mumbai