- Make outbound calls to potential or existing customers (sales, follow-ups, surveys)
- Handle inbound calls for customer support or inquiries
- Explain products/services clearly and answer questions
- Maintain records of calls and customer details in CRM systems
- Follow scripts while also adapting to customer responses
- Achieve daily/weekly targets (sales, call volume, lead generation)
Required Skills :
- Valuable communication skills (English)
- Basic computer knowledge (MS Office, CRM tools)
- Listening and convincing ability
- Patience and problem-solving skills
- Ability to handle rejection (especially in sales roles)
Pay: ₹8,000.00 - ₹11,500.00 per month
Work Location: In person
📌 Customer Care Executive (Durgapur)
🏢 Codeyourbiz
📍 Durgapur
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