- B.Tech, BCA, or MBA
- Basic computer proficiency.
Key Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and client relationship management skills.
- Professional, confident, and positive attitude.
- Ability to work effectively in a team environment.
- Good organizational and problem-solving abilities.
Key Responsibilities
- Address customer inquiries and ensure timely resolution of issues.
- Coordinate with internal teams to fulfill client requirements.
- Build and maintain solid, long-term customer relationships.
- Follow up with clients to ensure high levels of customer satisfaction.
- Maintain accurate records of customer interactions and updates.