Job description: Customer Support Executive - Auto Parts Division

Location: Ambala Cantt

(US Shift)

Experience: 1-3 years (Auto parts/automobile industry preferred)

About the Role: We are looking for a proactive and customer-focused Customer Support to handle inbound/outbound customer queries, assist buyers with product information, and resolve post-sales concerns professionally.

Key Responsibilities: Log issues, follow up on escalations, and ensure timely resolutions.

Maintain accurate records of customer interactions.

Coordinate with sales, warehouse, and technical teams for smooth processing.

Requirements : Strong communication skills (English mandatory).

Previous experience in customer support (auto parts knowledge is a plus).

Ability to multitask and handle high-volume conversations.

Problem-solving attitude and professionalism.

This position requires working in the US Shift.

Job Types : Full time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Executive (Ambala)
🏢 Stiffen Technologies Private
📍 Ambala