- Engage with potential and existing customers to promote products and services.
- Build and maintain strong customer relationships through proactive communication.
- Identify customer needs and recommend appropriate products or services.
- Achieve and exceed sales targets by driving new business and upselling to existing clients.
- Maintain accurate records of customer interactions, transactions, and feedback in the CRM system.
- Resolve customer queries and issues in a timely and professional manner.
- Provide excellent after-sales support to ensure customer satisfaction and repeat business.
- Collaborate with the sales team and management to develop sales strategies and initiatives.
- Stay up-to-date with product knowledge, industry trends, and competitor offerings.
- Participate in regular sales meetings and training sessions to improve skills and performance.
- Meet and exceed sales targets
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
Qualifications :
- Minimum 1 years of experience in sales , customer service, or a similar role.
- Excellent communication skills in English and Hindi (both written and verbal).
- Strong proficiency with CRM systems and Microsoft Office (Word, Excel, PowerPoint).
- Ability to work in a fast-paced environment and meet sales targets.
- Strong interpersonal skills with the ability to build rapport with customers.
- Self-motivated, detail-oriented, and goal-focused with a positive attitude.
- Prior experience in a sales or customer-focused role is preferred.
Benefits :
- Competitive salary and performance-based incentives.
- Opportunity for career growth and professional development.
- Supportive work environment.
- Health and wellness benefits.