Job Title : Customer Support Executive Location : Mahalaxmi, Mumbai Work Arrangement : onsite Key Responsibilities
- Purchase Order generation in JD Edwards software
- Complete the PO receipt process
- Communicate and update the suppliers with the required information promptly.
- Handling total correspondence on purchase end.
- Material Planning
- Processing sales orders,
- Attend to customer orders, enquiries and complaints.
- Sending Payment reminders and following up for payments.
- Informing dispatch details of the order and keep a track of delivery
- Co-ordinating with customers for fresh orders & sales support follow up.
- Preparing Proforma Invoice
- Gathering appropriate information from customers to create Customer master
- Collecting documents like Certificate of Analysis / MSDS
- Working in co-ordination with the Sales Team, Ware house and Logistics Manager, Assisting Business Manager
Skills
- Bachelor’s degree
- Minimum 2-4 years of similar working experiences / worked in chemical distribution industry
- Fluency in spoken and written English.
- Possess strong MS Office skills.
- Strong analytical and problem-solving skills.
- Strong communication and collaboration abilities.
About Caldic At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team. We offer :
- Global opportunities with rapid career growth and development
- An inclusive, diverse, and agile work environment
- The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more- Ready to Join Us? - Equal Opportunity Employer Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic. Location :Mumbai, MH, IN, 400034
City :Mumbai
Country/Region :IN
📌 Customer Service Representative (Mumbai)
🏢 Caldic
📍 Mumbai
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