- Handle customer interactions (inbound and outbound calls)
- Respond to customer queries in a timely and professional manner
- Provide accurate information and resolve customer concerns
- Maintain records of customer interactions and updates
- Ensure high levels of customer satisfaction
Requirements :
- Mandatory proficiency in Hindi
- Good communication and interpersonal skills
- Customer-focused attitude with problem-solving ability
- Basic computer knowledge preferred
Additional Information
- Non-target based role
- Structured and skilled work environment
- Immediate joiners preferred
- Day shift role (if applicable - you can adjust)