Customer Support Representative (Lucknow)

Customer Support Representative (Lucknow)

20 Oct
|
ShubhchintaK HR
|
Lucknow

20 Oct

ShubhchintaK HR

Lucknow

GEM portal will be an addition in skills and will be preferred.

We are looking for a permanent resident of Lucknow, U.P. who can take care sales and support of our Pharmaceuticals channel partners over inbound and outbound calls.

- Designation:

- Customer Relationship Manager / Executive

- Job Location:

- Head Office-Alambagh, Lucknow

Requirements :

- Minimum 1 year work experience in tele marketing, promotional conversation, sales and support (customer sales and support for medicines will prefer).
- Good conversational skills in English .
- Proficiency in MS Office, MS Excel.
- Pleasant Personality & Voice with Confidence.
- Bachelor's degree, MBA-Marketing will prefer

Salary :

- Rs.20,000 - 25,000/- + incentive (negotiable).

Job role and responsibilities:

- To make communication with our Pharma Shopee (Franchise)
- Finding out their problems.
- Should be tried to address their problems by him/her.
- Genuine problems should be forwarded to concern department by her.




- Follow-up of every grievance till it to be resolved.
- Direct reporting to higher management regarding serious & unresolved problems.
- Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them.
- Reminder Calls to our Pharma Shopee (Franchise) regarding every month’s offers.

Interview Schedule:

- Interview mode:

- Face to face only.

- Interview timing:

- 1:30 pm to 04:00 pm.

- Contact:

- Ranjeet K. Rawat (+91) (phone hidden) (share your updated resume on whatsapp and call.

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages :

- Provident Fund

Education :

- Bachelor's (required)

Experience :

- Telemarketing, sales, support or similar: 1 year (required)

Language :

- English (required)

Location :

- Lucknow, Uttar Pradesh (Lucknow) (required)

Work Location: In person

📌 Customer Support Representative (Lucknow)
🏢 ShubhchintaK HR
📍 Lucknow

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