Guide customers through solutions and provide clear instructions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other teams to improve product functionality and customer experience.
- Assist in the development of support documentation and knowledge base articles.
- Meet or exceed performance targets for customer satisfaction, response time, and resolution time.
- Good at communication and understanding
Job Types : Full-time, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks :
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Cse) (Surat)
🏢 Dotcom IoT
📍 Surat
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