Customer Support Executive (Kurla)

Customer Support Executive (Kurla)

20 Oct
|
Inventiway Solutions
|
Kurla

20 Oct

Inventiway Solutions

Kurla

Customer Support Executive (D2C) hiring for (Footwear & Handbags) Company.

Responsibilities

Must have knowledge of VLOOKUP, HLOOKUP, Filter ect.

Ensure a smooth and positive customer experience at all touchpoints.

Coordinate with logistics partners for orders, deliveries, returns, and exchanges.

Support operational processes and system integrations.

Identify process gaps and suggest improvements.

Work closely with internal teams to resolve issues and share customer feedback.

Handle escalations professionally and within defined SLAs.

Skills & Requirements : Ability to multitask and work in a fast-paced setting.

Experience in D2C / e-commerce customer support.

Strong communication and coordination skills.

Basic understanding of logistics and CRM tools.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Customer Support Executive (Kurla)
🏢 Inventiway Solutions
📍 Kurla

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