Customer Support Executive (Cse) (Jaipur)

Customer Support Executive (Cse) (Jaipur)

20 Oct
|
EG Payment
|
Jaipur

20 Oct

EG Payment

Jaipur

Job description: Minimum 1-2 years of experience in customer support or a related field.

Excellent communication and interpersonal skills.

Basic understanding of Bill payments or recharge concepts.

Strong problem-solving abilities.

Ability to work effectively in a rapid-paced environment.

Role and responsibility: Providing accurate and helpful information regarding the EG platform, products, and services.

Troubleshooting and resolving customer technical issues and account-related concerns.

Escalating complex issues to the appropriate internal teams when necessary.

Maintaining a positive and professional demeanour while interacting with customers.

Contributing to the development of knowledge base articles and FAQs.

Job Types : Full-time, Permanent

Benefits :

- Provident Fund

Work Location: In person

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Support Executive (Cse) (Jaipur)
🏢 EG Payment
📍 Jaipur

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