About Explorex: We are revolutionizing the restaurant industry through our full-stack OS and are backed by YC along with other excellent investors. We are building an eco-system solution that includes a POS system, QR code-based ordering system, Payment solutions etc. to provide a seamless experience to our restaurant partners as well as diners. We currently work with more than 350 great brands and are expanding fast.
We are on a mission to democratize tech access to restaurants across India and beyond!
If you are passionate about creating innovative software solutions and making a real impact,
Explorex is the perfect fit for you. We offer a dynamic and fast-paced work environment,
competitive salary and benefits packages, and professional growth and advancement opportunities. Let me know if you'd be interested in taking this forward.
Here’s what we are solving and why - The restaurant industry in India has not seen serious
innovation for over a decade and has only seen delivery platforms and deals platforms, but hardly has a company emerged that helps restaurants run not only efficiently to match today’s consumer expectations but also remove the bottlenecks that prevent it from growing.
Just like the emergence of food delivery platforms has given rise to a new industry - cloud kitchens and just like platforms like Shopify have enabled small businesses to set up not only an online presence but also simplified various processes like payment collection, warehousing and shipping. Explorex envisions itself as the platform that in the next 3 years will enable people to be able to open their dream cafe or restaurant just through a few clicks!
Roles & Responsibilities: Take the responsibilities of onboarding the client and taking them to live on our platform by performing necessary tasks in coordination with the sales team.
Schedule Training sessions at all our partnered restaurants.
Train the restaurant management staff about our product and how to use it.
Make sure that the staff is implementing & following the right processes and practices.
Take complete ownership of managing the accounts and solving problems in real-time which are faced by clients.
Manage and maintain relationships to ensure retention.
Requirements :
- Proven work experience of 0-2 years in the field of operations or in similar roles
- Excellent Communication Skills
- Ability to build relationships
- Problem-solving skills
- Bachelor's degree in any field.
Industry: Food & Beverages
Employment Type: Full-time
Notice Period: Immediate joining preferred, Fresher also
Job Types : Full-time, Permanent, Fresher
Pay: ₹260,000.00 - ₹300,000.00 per year
Perks :
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund