Interview schedule: Monday to Saturday, 10 AM to 5 PM
About the Role : We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support
teams For Voice Process. Whether you're a fresher or an experienced skilled, if you
have excellent communication skills and a passion for customer service, we'd love to hear from
you!
Position: Sales / Insurance Advisory / Customer Support
Roles and responsibilities:
- working effectively in a fast-paced environment
- Using assigned software and tools to manage customer interactions and data
- Adhering to company policies and procedures
- Maintaining a professional and courteous demeanor at all times
- Providing information about insurance products
- Answering customer questions about insurance policies
- Handling inbound and outbound calls (depending on LOB)
- Answering customer inquiries and resolving issues related to sales, insurance, or
general product/service information
- Providing accurate and timely information to customers
- Troubleshooting problems and guiding customers through solutions
- Maintaining records of customer interactions
- Escalating unresolved issues to the appropriate department
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Customer Success Associate - Voice Process (Pune)
🏢 Tanzara InfoTech
📍 Pune
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