Role Overview: As a Kiosk Staff at Basil Health, you will be responsible for ensuring smooth day-to-day

operations of the kiosk, maintaining hygiene standards, preparing food & beverages,

handling POS billing, and delivering excellent customer service.

Key Responsibilites:

1. Outlet Hygiene & Maintenance

- Clean and sanitize the kiosk area (floor, counter, equipment, utensils) regularly.
- Follow food safety and hygiene standards as per Basil SOPs.
- Ensure waste segregtion and proper disposal of garbage.
- Maintain overall cleanliness of work area throughout the day.

- Food & Beverage Preparation

- Prepare and serve food & beverages as per Basil recipes and proper guidelines.
- Ensure ingredients are fresh, properly stored, and within expiry.
- Handle kitchen equipment safely and responsibly.
- Maintain consistency in quality, taste, and presentation.

- Customer Service

- Greet and assist customers with menu selection.
- Provide product knowledge (ingredients, nutrition, offers).
- Handle customer queries, complaints, and feedback politely.
- Ensure quick and efficient service to minimize waitng time.

- Sales & POS Handling

- Operate POS machine for billing and payments (cash, card, UPI, wallets).
- Ensure 100% billing for all sales - no unbilled orders.




- Maintain daily sales records and reconcile cash at end of shift.
- Promote upselling and add-on sales.

- Inventory & Stock Management

- Check daily stock levels and inform Supervisor for replenishment.
- Ensure FIFO (First In First Out) method for stock usage.
- Prevent wastage and report any stock variance immediately.
- Maintain records of inward & outward stock.

- Compliance & Teamwork

- Follow all company SOPs and compliance policies.
- Assist in kiosk opening & closing actvites.
- Coordinate with fellow staff and supervisor for smooth operations.
- Participate in training programs and skill upgrades.

Requirements :

- Minimum 12th pass.
- Prior experience in F&B; / QSR / Café preferred.
- Basic knowledge of POS systems and billing.
- Valuable communication & customer service skills.
- Willingness to work in shifts and maintain hygiene standards.

Performance Indicators (KPIs):

- Daily sales achievement.
- Customer satisfaction & feedback.
- Hygiene audit scores.
- POS billing accuracy & Stock variance & wastage control.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits :

- Commuter assistance
- Flexible schedule
- Life insurance
- Provident Fund

Work Location: In person

📌 Team Member (Delhi)
🏢 Healthlicious Basil Foodtech
📍 Delhi