Key Responsibilities:

- Outbound Calls :Making calls to potential leads or existing customers to promote products or services, generate leads, or schedule appointments.
- Inbound Calls :Handling calls from customers, answering queries, resolving issues, and providing support.
- Communication :Effectively communicating with customers, using provided scripts and guidelines while adapting to individual needs.
- Lead Generation :Identifying potential customers and following up to convert interest into sales.
- Customer Relationship Management (CRM) :Updating CRM systems with customer interaction details and lead information.
- Sales and Customer Service :Depending on the role, telecallers may be responsible for closing sales or providing customer service.
- Documentation :Maintaining accurate records of call interactions and updates in CRM systems.

Skills Required:

- Excellent Communication Skills : Robust verbal and written communication,



including active listening and persuasive abilities.
- Interpersonal Skills : Ability to build rapport, establish positive relationships, and handle difficult conversations.
- Patience and Empathy : Understanding customer needs and concerns, and handling objections effectively.
- Sales Skills (if applicable) : Ability to understand customer needs, present products or services effectively, and close sales.
- Problem-Solving Skills : Ability to resolve customer issues and find solutions.
- Basic Computer Skills : Proficiency in using CRM systems and other relevant software.

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Admission Executive (Telecaller) (Gandhinagar)
🏢 Sistec (sagar Institute Of Science E Technology)
📍 Gandhinagar