- Make outbound calls to potential and existing customers to promote products or services.
- Generate and qualify sales leads through telemarketing campaigns.
- Explain product or service features, benefits, and pricing to customers.
- Answer customer inquiries and address objections professionally.
- Schedule appointments or product demonstrations for the sales team.
- Maintain accurate customer records and update CRM systems.
- Follow up with leads to convert prospects into customers.
- Meet or exceed daily, weekly, and monthly call and sales targets.
- Build and maintain strong customer relationships.
- Stay updated on company products, services, and promotional offers.
- Ensure compliance with company policies and telemarketing regulations.
Required Skills & Qualifications
- High school diploma or Bachelor's degree in Business, Marketing, or a related field (preferred).
- 1-3 years of experience in telemarketing, telesales, customer service, or a similar role.
- Excellent verbal communication and interpersonal skills.
- Solid persuasion and negotiation abilities.
- Ability to handle rejection and work under pressure.
- Good listening, problem-solving, and customer service skills.
- Strong time management and organizational skills.
Key Performance Indicators (KPIs)
- Number of outbound calls made per day.
- Qualified leads generated.
- Appointment booking rate.
- Sales conversion rate.
- Customer satisfaction score.
- Monthly revenue generated through telemarketing.
- CRM data accuracy and follow-up completion.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits :
- Provident Fund
Ability to commute/relocate:
- Guduvanchery Lake, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)