Key Responsibilities:

- Visit jewellers, hallmarking centres, refineries, laboratories and jewellery manufacturers.
- Generate new customer leads and conduct regular sales follow-ups.
- Conduct XRF machine demonstrations at customer locations.
- Independently install XRF machines.
- Install software, connect the machine and complete basic configuration.
- Train customers and operators on machine usage and software operation.
- Attend customer service complaints and provide basic troubleshooting support.
- Conduct preventive maintenance and routine machine checks.
- Coordinate with the senior technical team for complex technical issues.
- Maintain daily reports of customer visits, sales leads, demonstrations, installations and service activities.
- Develop and manage the assigned geographical area.




- Build and maintain professional relationships with customers.

Training:

- XRF machine operation
- Machine installation
- Software setup and configuration
- Customer training
- Basic servicing and troubleshooting
- Preventive maintenance
- Product demonstration
- Sales process and customer follow-up

Language Requirements: Surat : Gujarati, Hindi and basic English Mumbai : Hindi and basic English; Marathi preferred

Pay: ₹18,000.00 - ₹30,000.00 per month

Advantages :

- Health insurance
- Provident Fund

Work Location: In person

📌 Sales and Service Representative (Surat)
🏢 SCULPTORIS INNOVATION
📍 Surat