Online Chat Representative (Thane)

Online Chat Representative (Thane)

20 Oct
|
Pawan Enterprises
|
Thane

20 Oct

Pawan Enterprises

Thane

Chat Process

Job Role

- Customer Service Chat Representative - handling inbound customer queries via chat. Responsibilities include:

- Greeting customers promptly and professionally via chat.

- Answering product/service inquiries, providing accurate information, and resolving issues efficiently.

- Processing orders, tracking shipments, and handling returns/complaints as needed.

- Maintaining a high level of product knowledge and keeping up‑to‑date with company offerings.

- Ensuring a positive customer experience.

- Working collaboratively with other departments to resolve complex customer issues.

Location: Airoli, Navi Mumbai

- Salary :_

Freshers: ₹18,000 in‑hand

Experienced: ₹21,000 in‑hand (minimum 6 months BPO voice experience)

- Benefits :_

Incentives: Up to ₹2,750

Travel Allowance: ₹1,750 (one‑way) / ₹3,500 (two‑way)

Shift: Rotational - 5 days work, 2 days off

Qualification: HSC / Graduate

Experience: 6 months+ BPO voice experience mandatory

For more details Contact on: (phone hidden)

Job Types : Full time, Fresher

Work Location: In person

📌 Online Chat Representative (Thane)
🏢 Pawan Enterprises
📍 Thane

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: online chat representative (thane) / thane

Subscribe to this job alert:

Get the latest job offers by email for: online chat representative (thane) / thane