International Customer Service Executive - Voice Process

Hiring For : Leading MNC Job Location : Mansarovar, Jaipur CTC Offered : ₹25,000 - ₹32,000 + Performance Incentives + Travel Allowance / Cab Facility Shift : Rotational Shifts, including Night Shifts Working Pattern : 5.5 Days per Week

Job Overview

Key Duties

- Respond to and manage incoming customer calls.
- Support customers with queries involving orders, payments, billing, returns, accounts, and products.
- Understand the nature of customer issues and provide accurate resolutions.
- Enter and maintain customer interaction details in the company’s system.
- Work according to defined quality, compliance, and productivity standards.
- Maintain a polite, qualified, and solution-oriented approach during customer interactions.
- Open to both graduates and undergraduates from any stream.
- 6 months or more of International Voice Process experience will be an advantage.




- Freshers with strong English-speaking abilities can also be considered.
- Excellent verbal communication and interpersonal skills are essential.
- Must be comfortable working rotational shifts, including night shifts.
- Willingness to work on rotational weekly offs is required.

Hiring Stages

1. HR Discussion 2. Operations Round

Benefits :

- Performance-based incentive structure.
- PF, ESI, and applicable statutory benefits.
- Professional development and internal growth opportunities.
- Opportunity to gain experience handling international customers.

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits :

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Officer (Jaipur)
🏢 Magpie
📍 Jaipur