Job Title : CRM cum Sales Coordinator Job Location : Kishangarh / Ajmer / Nearby Areas Reporting To :Management / Sales Head

Job Summary

We are seeking a proactive, organized, and detail-oriented CRM cum Sales Coordinator to manage customer relationship processes, coordinate sales leads, and support the core sales team. The role involves CRM management, structured follow-ups, customer communication, reporting, and coordination with digital marketing activities.

This position plays a key role in improving lead conversion, strengthening customer engagement, and ensuring smooth coordination between Sales, Marketing, and Operations teams.

Key Responsibilities

1. CRM & Lead Management

- Maintain and manage the CRM database with complete accuracy
- Ensure timely and correct entry of leads, inquiries, follow-ups, and sales updates
- Track the complete customer lifecycle from inquiry to closure and repeat business
- Assign leads to sales executives and monitor follow-up timelines
- Ensure zero lead leakage and strict daily follow-up discipline
- Generate daily, weekly, and monthly CRM and sales performance reports

- Sales Coordination

- Coordinate between Sales, Marketing, and Operations teams
- Maintain proper documentation of inquiries, quotations, and client communications
- Support the sales team in lead nurturing and closure tracking
- Monitor conversion ratios and identify performance gaps
- Maintain structured and professional communication with clients

- Customer Communication & Engagement

- Ensure timely, professional, and structured responses
- Maintain high levels of customer satisfaction
- Record all client interactions and follow-ups in CRM

- Digital Marketing Coordination





- Coordinate with digital marketing agencies for campaigns and content
- Monitor Google Ads and Meta Ads performance
- Assist in managing social media pages
- Track marketing leads and ensure proper CRM integration

- Reporting & Analysis

- Prepare CRM dashboards and performance reports
- Analyze lead performance, campaign effectiveness, and customer trends
- Suggest process improvements to enhance CRM efficiency
- Support CRM automation and workflow optimization initiatives

Required Skills & Competencies

- Strong hands-on experience with CRM platforms

- Excellent English communication skills (written & verbal) - Mandatory :

- Strong coordination and follow-up management skills

- Proficiency in MS Excel, PowerPoint, and reporting tools

- Basic understanding of digital marketing concepts

- Strong organizational, documentation, and multitasking abilities

- Detail-oriented with disciplined work habits

Qualification & Experience

- Bachelor’s degree in Marketing, Business Administration, IT, or related field
- 2-5 years of experience in CRM, Sales Coordination, or similar role
- Experience in Manufacturing or B2B industry will be an advantage

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages :

- Health insurance

Application Question(s):

- How many years of experience do you have in CRM or Sales Coordination roles?
- Are you comfortable managing CRM data with daily follow-ups and zero lead leakage responsibility?
- Are you currently based in Kishangarh, Ajmer, or nearby areas, or willing to relocate?
- What's your current industry?
- What's your current ctc?
- What's your expected ctc?

Work Location: In person

📌 CRM Sales Coordinator (Kishangarh)
🏢 Hiring Embassy
📍 Kishangarh