Role :The JIRA/Atlassian Administrator’s primary role is to manage and maintain Morningstar’s JIRA and Confluence environment.
Responsibilities :
- Management and support of Atlassian JIRA and Confluence as an administrator.
- Development and maintenance of JQL for custom JIRA processes.
- Proficient technical skills around the Linux and Windows operating system.
- Follow guides to implement best practices, develop efficiencies, and improve platform scalability and performance.
- The ability to work in a fast-paced environment with mínimal supervision and major responsibility.
- Work closely with user groups to resolve problems, deploy and release new products and create solutions to provide world class service, solutions and support.
- Assist as needed with the management and support of Active Directory, Exchange, Skype for Business, Office 365 platform and several other employee tools.
- Participate in an on-call rotation.
Requirements :
- Bachelor of Science in Computer Science, Engineering, or equivalent.
- Experience managing Atlassian tools (JIRA and Confluence) as an administrator is required.
- Experience developing and maintaining JQL
- 1-3 years or more of System Administration experience.
- Experience with Office 365 Administration is a plus.
- Experience with Active Directory and Domain Administration is preferred.
- Knowledge of networking, DNS, Exchange, Active Directory is required.
- Knowledge and experience of working with Monitoring agents and systems.
- Exceptional customer service, organization, interpersonal, time-management and written and verbal communication skills.
- High degree of self-motivation.
- The ability to adapt quickly to current tasks.
- Experience with virtual machines (Windows Server, Red Hat, Centos).
Morningstar is an equal opportunity employer.
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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