- Experience on Mobile Device Management (MDM) on Microsoft Intune
- Microsoft Intune Application Administration
- Deploying Microsoft Intune for mobile users
- Provide L2 support for mobile users
- Co-ordination with multiple stake holders / Third party Vendors for break-fix
- Flexibility to work in shifts for 24x7 support
- Must be able to lead the critical outage calls
- Participate in weekly/ monthly/ customer meeting and provide activities report
- Provide first-line support for Microsoft Intune-related queries and issues, including device enrollment, configuration, and compliance.
- Vulnerability management
- Must have knowledge on creating/updating ServiceNow tickets (Incident,Change,Problem)
- Troubleshoot Intune-related problems on various devices such as laptops/ desktops with Windows, iOS, and Android services.
Location
- NCR
Job Function
- IT INFRASTRUCTURE SERVICES
Role
- Support Executive
Job Id
- 410563
Desired Skills
- Administration | SCCM | Service Now
Additional Information
- Intune, Mobile device management, Device Enrollment & Compliance, Application & OS Patching