Job Description - HR Manager (Hotel)Job Title: Human Resources Manager (Hotel)

Department: Human Resources

Reports To: Hotel Manager

Job Summary: The Human Resources Manager is responsible for managing all HR functions within the hotel, including recruitment, onboarding, employee relations, payroll coordination, statutory compliance, training & development, performance management, and employee engagement. The role ensures compliance with labor laws and brand standards while fostering a positive workplace culture that supports exceptional guest service.

Key Responsibilities:1. Recruitment & Talent Acquisition

- Manage end-to-end recruitment for all hotel departments.
- Coordinate interviews with department heads.
- Conduct induction and onboarding for new employees.
- Maintain manpower planning and staffing levels.

1. Employee Relations

- Address employee grievances and resolve workplace issues.
- Promote a healthy and positive work environment.
- Organize employee engagement activities and welfare programs.
- Conduct exit interviews and analyze attrition trends.

- HR Operations

- Maintain employee personnel files and HR documentation.
- Monitor attendance, leave, and shift records.
- Prepare HR reports and monthly MIS.
- Ensure timely confirmation, transfers, promotions, and separations.

- Payroll & Compensation

- Coordinate monthly payroll processing.
- Verify attendance, overtime, incentives, and deductions.
- Ensure timely salary disbursement.
- Manage employee perks, bonuses, and final settlements.

- Statutory Compliance

- Ensure compliance with labor laws and hotel policies.
- Manage PF, ESIC, PT, gratuity, bonus, and other statutory requirements.
- Coordinate labor inspections and maintain statutory registers.
- Ensure compliance with Shops & Establishment Act, CLRA, and other applicable laws.

- Learning & Development

- Identify training needs across departments.
- Conduct induction, orientation, POSH, safety, and brand training.
- Coordinate technical and behavioral training programs.




- Maintain employee training records.

- Performance Management

- Coordinate annual and probation performance appraisals.
- Assist HODs in setting KPIs and performance goals.
- Monitor employee development plans.

- HR Policies & Discipline

- Implement HR policies and standard operating procedures.
- Ensure disciplinary actions are handled fairly.
- Conduct domestic inquiries when required.
- Promote ethical conduct and workplace discipline.

- Administration & Vendor Coordination

- Coordinate with outsourced manpower agencies.
- Monitor compliance of contract employees.
- Manage employee ID cards, uniforms, lockers, and welfare facilities.

- Employee Engagement

- Organize festivals, celebrations, recognition programs, and team-building activities.
- Conduct employee satisfaction surveys.
- Promote the hotel's employer branding initiatives.

Qualifications :

- MBA/PGDM in Human Resources or equivalent.
- Bachelor's degree in any discipline.
- Knowledge of labor laws and statutory compliance.

Experience

- 5-10 years of HR experience, preferably in the hospitality industry.
- Experience in hotels or resorts is preferred.
- Knowledge of HRMS, payroll systems, and Microsoft Office.

Key Skills

- Recruitment & Talent Acquisition
- Payroll Management
- PF, ESIC & Labor Law Compliance
- Employee Relations
- Performance Management
- HR Operations
- Training & Development
- POSH Compliance
- Communication & Interpersonal Skills
- Leadership & Team Management
- Problem Solving & Conflict Resolution
- MS Excel, Word, PowerPoint, and HRMS Software

Key Performance Indicators (KPIs)

- Time-to-fill vacancies
- Employee retention and attrition rate
- Payroll accuracy and timeliness
- Statutory compliance score (PF, ESIC, labor laws)
- Training completion percentage
- Employee engagement score
- Performance appraisal completion rate
- HR audit compliance
- Employee grievance resolution turnaround time
- Manpower cost within budget

Pay: Up to ₹52,000.00 per month

Benefits :

- Cell phone reimbursement
- Food provided
- Paid time off

Work Location: In person

📌 HR Manager (Ghaziabad)
🏢 Ramada by Wyndham Ghaziabad Vasundhara
📍 Ghaziabad