Company Description

Entain India is the engineering and delivery powerhouse for Entain, one of the world's leading global sports and gaming groups. Established in Hyderabad in 2001, we've grown from a small tech hub into a dynamic force, delivering the latest software solutions and support services that power billions of transactions for millions of users worldwide.

Our at scale drives us to create technology that supports Entain's mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together.

As a Junior Research Ops Coordinator, you will play a key role in ensuring the smooth and efficient operation of our research function. You will manage the end-to-end coordination, logistics, compliance, and operational activities that enable our Lead Researchers to focus on delivering high-quality insights across Gaming, Sportsbook, and Player Experience.

Working Requirements

- This role requires close collaboration with UK-based teams and stakeholders daily.
- Flexibility to accommodate occasional meetings outside standard local working hours may be required to support business needs.

Qualifications

- Participant recruitment & scheduling: manage end-to-end recruitment across all three pillars: briefing recruitment vendors, screening participants, coordinating availability, and confirming sessions with both participants and internal stakeholders
- Consent & compliance documentation: draft, circulate, and track consent forms, NDAs, and any other governance documentation required ahead of fieldwork; maintain an audit-ready record of sign-offs
- Incentive management: track and administer participant incentives across studies, liaising with vendors and finance to ensure timely and accurate fulfilment
- Session logistics: own the operational setup for research sessions: tool configuration, recording permissions, observer links, and note-capture coordination




- Repository & filing standards: maintain research repositories across pillars to consistent standards; ensure studies, recordings, and outputs are correctly filed, tagged, and accessible
- Vendor liaison: manage day-to-day relationships with recruitment and research tooling vendors; track SLAs, raise issues, and support contract or PO administration as needed
- Template & form management: own the library of operational research documents (screeners, consent templates, briefing forms, NDA variants) and keep them current with legal and compliance requirements
- Fieldwork support: provide in-session support as required: note-taking, live tagging, and observer coordination; run straightforward usability tests independently where appropriate
- Cross-pillar coordination: act as the connective tissue between three Lead Researchers, flagging scheduling conflicts, and process inconsistencies across pillars

Additional Information

At Entain India, we offer a strong package, and the support people need to make an impact. Join us, and a great compensation package is just the beginning. You can expect to receive perks like:

- Safe home pickup and home drop.
- A regular bonus and a great pension.
- 24 days of annual leave.
- Extra paid leave, including wellbeing and development days.
- Life assurance and Income Protection.
- Private healthcare and wellbeing support.
- INR 3,000 per month Communication allowance.
- Up to INR 16,000 per year in Crèche expenses (children under 3).

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected, and able to be themselves.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally

📌 Junior Research Ops Coordinator (Hyderabad)
🏢 Entain India
📍 Hyderabad