We are seeking an organized and proactive Admin & Operations Executive with experience in Zoho to manage the critical back-end processes of our global travel business. While the sales team designs the dream, you ensure the reality is seamless—handling everything from supplier payments and visa documentation to GDS queue management and post-trip reconciliation.

Key Responsibilities1. Documentation & Compliance

- Travel Vouchers : Generate and verify final travel documentation, including hotel vouchers, flight tickets, and daily itineraries, ensuring 100% accuracy before client departure.
- Insurance & Safety : Manage the issuance of travel insurance and maintain up-to-date records of global travel advisories and health protocols.

2. Financial & Supplier Administration

- Reconciliation : Reconcile supplier invoices (DMCs, Hotels, Airlines) against internal bookings to ensure correct billing and commission collection.
- Payments : Coordinate with the accounts department to ensure timely payments to global vendors, managing multi-currency transactions.
- Refund Management : Process cancellations and track refund status with airlines and land partners, ensuring clients are updated on timelines.

3. Database & System Management In Zoho

- CRM Maintenance : Keep the internal database updated with client profiles, loyalty points,



and feedback for future marketing use.
- Inventory Control : Assist the GM in maintaining the "Contracting Database"—ensuring that the latest negotiated rates from global partners are uploaded correctly into the system.
- Reporting : Prepare weekly reports on booking statuses, visa pending lists, and operational costs for management review.

Required Skills & Experience

- Industry Experience : 3+ years in a back-office or administrative role within a travel agency or tour operator.

- Technical Proficiency :

- Hands-on experience with GDS (Amadeus/Galileo/Sabre) for ticketing and queue management.

- Advanced proficiency in MS Excel (vLookups, Pivot Tables) for financial tracking.

- Global Logistics : Familiarity with international time zones, world geography, and the specific documentation required for different regions (e.g., Schengen, USA, SE Asia).

- Attention to Detail : A "zero-error" mindset when checking flight times, names against passports, and hotel meal plans.

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks :

- Cell phone reimbursement
- Health insurance
- Provident Fund

Experience :

- Zoho: 2 years (preferred)

Work Location: In person

📌 Admin & Operations Executive (Travel) (Deccan Gymkhana)
🏢 Waari
📍 Deccan Gymkhana