Lead the monthly demand planning cycle for the Chocolates category, generating a robust, datadriven forecast across SKUs, channels, customers, and regions.
Own and drive improvements in forecast quality (accuracy, bias, fidelity, forecast value add), directly impacting service level, working capital, ageing, and costtoserve.
Translate commercial drivers (baseline, promotions, activations, NPD, price changes, distribution expansion, mix changes) into clear demand signals and scenarios.
Monitor and report key KPIs such as forecast accuracy and bias, case fill rate, OTIF, inventory turns, ageing, and writeoffs conduct rootcause analysis and lead corrective action plans.
Manage and continuously improve S&OE;/ITP processes to connect weekly execution with the mediumterm demand plan, proactively addressing risks and opportunities.
o9, SAP IBP, APO, Anaplan), including adoption of AI/MLbased forecasting where relevant.
Lead or support core implementation projects for demand planning / IBP solutions, working with IT and global/regional teams.
Provide clear, insightdriven narratives to senior leadership on demand risks, opportunities, and scenario impacts on service, revenue, and working capital.
8-10 years of hardcore Demand Planning / IBP / S&OP; experience in FMCG food categories, with a demonstrable track record of impact on service, inventory, and cost.

- Advanced understanding of demand (baseline, elasticity, ATL/BTL, seasonality, demand shaping) and strong business acumen to make sense of RTM, RGM, distribution, offtakes, and trade pipelines.
- Experience handling all categories or a major flagship category of roughly $ 1.5 bn revenue and a minimum of 500 SKUs.




- Background in leading MNC organizations a mix of MBB consulting plus industry experience is preferable.
- Proven o9 implementation experience - core design, configuration, testing, and deployment for demand planning / IBP. Solid foundation in AI/ML and statistical forecasting models, with the ability to select and apply the right model by segment and horizon.
- Clear, practical understanding of forecast quality metrics (accuracy, bias, fidelity, FVA) and their impact on service levels, working capital, and cost.
- Solid understanding and handson experience of the 5step Oliver Wight IBP process, including running mature IBP/S&OP; cycles.
- Seasoned professional with superior communication skills, capable of leading and steering consensus meetings with Commercial, Finance, and Supply Chain stakeholders.
- Exposure to and understanding of demand dynamics in upcoming channels such as QCommerce, Ecommerce, and Omnichannel, and how these influence planning strategies.

Postgraduate degree in Supply Chain Management, Operations, Engineering, Statistics, or Business Management.
Strong command of advanced planning tools (o9, SAP IBP, APO, Anaplan, or similar) and high proficiency in Excel and data analytics.




Strong commercial orientation with the ability to link demand plans to P&L;, pricing, trade investments, and portfolio decisions.
High learning agility, problemsolving orientation, and comfort working in a agile, fastpaced FMCG environment.

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as chocolates, and powdered beverages, and biscuits, and and candies get safely into our customers hands-and mouths Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 - the fourth time we've received this award.

Mondelz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Customer Service & Logistics

📌 Customer Service - Supply Chain Planner (Mumbai)
🏢 Cadbury
📍 Mumbai