Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?
Provides technical engineering support and executes field service activities, ensuring high-quality service delivery and customer satisfaction .

Performs technical tasks and troubleshooting in the field, contributing to the functionality of equipment and diagnosing and resolving technical issues in collaboration with the service team and customers.

- Provides technical support and guidance to customers, enhancing their experience and ensuring the reliability of products in operation.
- Collaborates across multiple customers, external stakeholders and cross-functional teams to coordinate on-site activities and share expertise, ensuring timely and productive service delivery and contributing to service delivery excellence.
- Participates in the continuous development of field service processes and methods by providing feedback on service processes and equipment performance, aiming for increased efficiency and customer satisfaction.
- Maintains accurate records and reports of field service activities, ensuring compliance with company policies and customer requirements. Adheres to safety and quality standards.

Broadens impact by providing more advanced technical solutions that enhance service delivery and customer relationships within a wider technical area.




Knowledge and Experience: Expands technical proficiency to handle more complex service activities and provides specialized support within the field.
Innovation and Change: Drives change by recommending and adopting new approaches to enhance service efficiency and effectiveness. Plays a key role in the team by offering expert advice and actively collaborating on service projects.

Communication and Networking : Communicates with a broader network of stakeholders, enhancing service coordination and execution.

Travel & Mobility
Willingness to travel extensively worldwide (up to 80%).
Ability to mobilize at short notice to support customer requirements.
Safe execution of service activities.
High customer satisfaction and service quality.
Compliance with Wärtsilä safety, quality, and operational standards.

A marine professional with strong hands-on experience on medium-speed 4-stroke engines, capable of independently leading global service assignments, supporting customers, mentoring colleagues, and delivering technical excellence in a dynamic field service environment.

Relevant years of expertise in Wartsila Lifecycle Products and Services
Job Location: Remote

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe.

📌 Remote Service Engineer (Navi Mumbai)
🏢 Wartsila India
📍 Navi Mumbai