Software Engineering
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking an agile, high-performing Systems Engineer to administer, manage, and optimize the Finance systems and applications powering our mission-critical business processes. In this role, you will serve as the primary process expert in your service area, collaborating closely with developers, business stakeholders, and cross-functional technology teams to support end-to-end Salesforce business processes.
Your daily impact will span enterprise application support, resolving complex technical and functional issues, analyzing support trends to drive proactive system enhancements, and partnering with development teams to deliver new features.
Salesforce Platform Administration
Core Administration: Own the day-to-day administration, configuration, and optimization of Salesforce.
Maintain data quality, integrity, and overall platform health.
Manage Salesforce releases, upgrades, and the rollout of new platform capabilities.
Agentic Transformation: Demonstrate experience through AI/agentic workflow transformation, including redesigning processes to incorporate AI agents alongside human support engineers.
Process Automation: Identify opportunities to automate manual business processes and improve operational efficiency.
Automation Operations: Monitor existing automations and troubleshoot failures or performance issues.
Data Management & Integration
Data Quality Initiatives: Support data migrations, imports, exports, cleansing, deduplication,



and data quality initiatives.
Work with integration teams to support Salesforce integrations with ERP, marketing, middleware, and other enterprise applications.
Business Visibility: Partner with business teams to improve visibility into sales, service, pipeline, and operational performance.
Access Controls: Own Salesforce security and access-control models.
Establish governance standards for configuration, development, deployment, and change management.
Compliance: Ensure solutions comply with enterprise security, audit, and data-governance requirements.
Provide Level 2/3 support for Salesforce issues.
Problem Resolution: Analyze and resolve complex configuration, automation, data, security, and integration issues.
Root-Cause Analysis: Perform root-cause analysis and implement preventive solutions rather than relying on workarounds.
Manage the end-to-end lifecycle for configuration management, from requirements through testing and deployment.
Environment Management: Manage sandbox environments, testing, UAT, deployments, and production releases.
Maintain appropriate documentation for configurations and business processes.
Experience: 6+ years of Salesforce platform-specific implementation or support experience in an Enterprise IT environment.
Expert knowledge of Salesforce and/or other platform native functionality, including Agentforce .
Development (Good to Have): Salesforce Development skills ( Apex and Lightning Web Components - LWC ).
Demonstrates a willingness to experiment with current ideas, tools,



and practices agile and capable of supporting multiple competing priorities.
Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Agentforce Specialist

When you join Salesforce, you'll be limitless in all areas of your life. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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