Service Engineer / Service Support (India)

Service Engineer / Service Support (India)

20 Oct
|
Providence India
|
India

20 Oct

Providence India

India

Job Description - ServiceNow IRM Developer
Experience
2-5 Years
Location
Hyderabad
Job Type
Full-Time
Role Summary
We are looking for a skilled ServiceNow IRM Developer with hands-on experience in IRM/GRC modules to develop, customize, and support enterprise risk and compliance solutions on the ServiceNow platform. The ideal candidate should have strong technical expertise in ServiceNow development along with a good understanding of risk, audit, and compliance processes.
Key Responsibilities

Develop, configure, and support ServiceNow IRM (Integrated Risk Management/GRC) modules including:
Risk Management
Policy & Compliance
Audit Management
Vendor Risk Management

Customize workflows, Business Rules, Client Scripts, UI Policies, and UI components.
Build and maintain integrations using REST/SOAP APIs and IntegrationHub.
Create dashboards, reports, and risk metrics for compliance and governance tracking.
Collaborate with business and functional teams to gather and analyze requirements.
Support platform enhancements, defect fixes, and production issues.
Participate in instance upgrades,



testing, and deployment activities.
Follow ServiceNow development best practices and coding standards.
Required Skills

- 2-5 years of hands-on ServiceNow development experience.
- Experience working on ServiceNow IRM / GRC modules.

~ Strong experience in:

- JavaScript
- Business Rules
- Client Scripts
- Script Includes
- Flow Designer / Workflows

Basic understanding of REST/SOAP APIs and integrations.
Understanding of risk, compliance, and audit management concepts.
Good analytical and troubleshooting skills.
Good to Have

ServiceNow CSA / CAD certifications.
Exposure to ITSM modules.
Experience with IntegrationHub.
Knowledge of Agile/Scrum methodologies.
Educational Qualification

~ Bachelor's degree in Computer Science, Information Technology, or related field.

Soft Skills

Good communication and stakeholder interaction skills.
Robust problem-solving and analytical ability.
Team player with proactive attitude.

📌 Service Engineer / Service Support (India)
🏢 Providence India
📍 India

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