Customer Service Representative A US-headquartered product company scaling its India customer hub
Location: Remote (India)
A quick-growing, US-headquartered product company is expanding its India customer team and has partnered with Flexiple to hire. You will be the voice customers hear first, helping a global product feel reliable and human. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
As a Customer Service Representative, you will handle inbound queries across chat, email, and phone, resolve issues end to end, and make sure every customer leaves the conversation in a better place than they started.
Respond to customer queries across chat, email, and phone with care and speed
Resolve account, billing, and product questions on first contact where possible
Quality & Coordination
1 to 5 years in customer service, support, or a contact-centre role

- Clear, friendly written and spoken English
- A reliable remote-work setup and comfort with support tools

Experience supporting global or US customers
Familiarity with helpdesk tools such as Zendesk or Freshdesk
Remote-friendly, pan-India hiring with long-term placement

📌 Customer Service Centre Agent (Remote Working) (India)
🏢 Flexiple
📍 India