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As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
The Product Administrator is part of a team which supports the Portfolio Management group (Portfolio Leader, Product Manager, Associate Product Manager) in the delivery of effective, timely and accurate product support to customers/market as well as the effective management & maintenance of product masterdata across the portfolio.

Ensure consistency, accuracy, and accountability for critical data.
Manage key sub-streams including master data for Product, Vendor, and Customer.
Maintain product master data, including new item setups, descriptions, database audits, price updates (buy to list updates including year-end process, with approvals from Product Managers), alternatives, and pack sizes.
Execute data governance at the local level as defined by Regional/Global Governance strategy.
Maintain and ensure data consistency across multiple ERPs.
Product Administration

Manage product extensions in systems, product price changes, product discontinuations, and online SKU extensions.
Support Product Managers with product queries, including liaising with supplier partners and divisions.
Provide support for complex quotations and tenders with product coding and alternatives.
Liaise with sales support to provide timely feedback to external and internal stakeholders.
Handle Certificates of Analysis (COAs) and quality-related product data and information.
Digital Product Support & Strategy Implementation





Maintain the product database and act as the gatekeeper for data integrity across multiple platforms for the end-to-end Product Lifecycle Management process, including ongoing database audits, ensuring professional presentation and easy access to product information.
Act as a subject matter expert for the Product Lifecycle Management process across all platforms, including the development and ongoing maintenance of SOP documents, and training and onboarding new staff as required.
Own and maintain the Digital Master SKU list (MSL) and set up and maintain the product item cross-reference table to support digital SKUs across all platforms.
Hold ANZ Approver status for Open Text Media Manager (OTMM), ensuring timely approval of digital images and PDFs to be published to thermofisher.Support Product Managers in their communication with both internal and external customers regarding digital product queries, ensuring accurate and effective information dissemination.

Customer Service Team
Account Managers
Intermediate to advanced level competence in computer skills specifically the Microsoft Office suite applications - Excel, Word and Outlook.
Laboratory experience (Preferred)
Customer service skills
Previous experience in a sales & marketing or administrative support role

Ability to manage customer relationships across a range of cultural business environments.
Preferably Bachelor's degree (Arts, Science, Commerce, Business Administrations)

- 3-5 years Hands on experience on Order Management
- Requires strong computer skills, including Microsoft office
- Flexible to work in Early Morning and Night Shifts

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

📌 Administration / Customer Service Person (Bengaluru)
🏢 Thermo Fisher Scientific
📍 Bengaluru