Head of Customer Service & Strategy (Delhi)

Head of Customer Service & Strategy (Delhi)

20 Oct
|
Arthan Finance
|
Delhi

20 Oct

Arthan Finance

Delhi

Our partner organization is a human-centric AI company that delivers the deepest understanding of human behaviour to power better health for all. They are a Public Benefit Corporation building the worlds most comprehensive and insightful AI-powered socio-behavioral data platform. They uncover the unseen drivers of health - peoples beliefs, barriers, and behaviours - and transform that intelligence into scalable products that enable healthcare organizations to drive impact, reduce costs, and advance equity.

Be the front face of the engagement with clients delivering high quality client service, developing a deep understanding of their pain points, and helping them get the most value from their products and output
Support partners in turning insights into changes in policy, programs, and implementation on the ground
Grow Surgos business.



You will do this by identifying clients and opportunities, supporting pitches and proposals, and translating client needs to our product roadmap

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5+ years experience in consulting, global health, strategy, applied research, or similar

- Background in public health, economics, behavioural science, data science, or a related field
- Ability to synthesize data into insights that drive actionStrong client-facing communication and relationship-building skills
- Skilled project manager with excellent written, presentation, and verbal communication skills
- Reproductive Health experience is a big plus
- Ability to be entrepreneurial and tremendous opportunities for growth

Career development opportunities

📌 Head of Customer Service & Strategy (Delhi)
🏢 Arthan Finance
📍 Delhi

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