NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Salesforce CPQ Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN).

'Own end-to-end solution architecture across Agentforce, Salesforce CPQ and Revenue Cloud Advanced.

- Architect agent-assisted and agentic workflows across opportunity, configuration, pricing, quoting, contracting, ordering and revenue lifecycle processes.
- Design agent orchestration patterns, including tool/function calling, workflow delegation, multi-agent patterns, state management and memory.
- Architect integration of Agentforce with Salesforce automation, Apex, Flow, APIs, MuleSoft and external enterprise services.
- Define appropriate use of LLMs, deterministic logic, workflow engines and traditional automation, rather than defaulting all use cases to generative AI.
- Define AI evaluation frameworks covering answer quality, grounding, hallucination, task completion, tool selection, latency and business outcomes.
- Establish observability across agent reasoning paths, actions, integration failures, token/credit consumption and operational performance.
- Assess model and platform trade-offs across quality, latency, context window, cost, privacy and enterprise constraints.
- Advise programs on consumption-based economics, AI credit/token optimization and architectural approaches to control run-time cost.
- Salesforce Agentforce and associated agentic architecture concepts.
- Salesforce CPQ and Revenue Cloud Advanced / Revenue Lifecycle Management.
- Salesforce Sales Cloud and core platform architecture.
- Agent orchestration and tool/function calling.
- Agent state, short/long-term memory and session/context management.
- Evaluation frameworks and AI observability.
- AI safety, grounding, guardrails and least-privilege action design.
- LLM model selection and architectural trade-offs.
- Security architecture including sharing, CRUD/FLS, permission models and data protection.





15+ years overall technology experience 10+ years in Salesforce CPQ / Revenue Cloud architecture.

- Proven experience architecting enterprise CPQ / Quote-to-Cash implementations.
- Salesforce Application/System/Technical Architect credentials strongly preferred.
- Agentforce and Revenue Cloud-related certifications or demonstrable implementation experience.
- Experience with MuleSoft and large enterprise integration landscapes preferred.
- About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;

Whenever possible, we hire locally to NTT DATA offices or client sites. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying versatile and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click .

📌 Salesforce Architect - Remote (Bengaluru)
🏢 NTT Data
📍 Bengaluru