- Working knowledge of MS Excel, CRM and sales reporting
- Strong B2B sales and key account management skills
- Excellent communication, relationship-building and negotiation abilities
- Strong customer acquisition, retention and follow-up skills
- Commercial understanding of pricing, margins, credit terms and collections
- Strong presentation, selling and closing skills
- Analytical and problem-solving abilities
- Key Responsibilities
- Manage and grow key B2B jewellery accounts and build strong client relationships.
- Acquire current customers through market mapping, networking, field visits and industry events.
- Understand customer needs and drive revenue through repeat business, upselling and cross-selling.
- Manage the complete sales cycle, including presentations, quotations, negotiations, order closure and follow-up.
- Coordinate with internal teams for pricing, orders, dispatch, collections and after-sales service.
- Monitor market trends, competitors, account performance and sales targets.
- Maintain CRM records, sales pipelines and forecasts, and provide regular business updates to management.