Role & responsibilities

Community Host

Andheri/kurla/lowerparel

The opportunity

Do you enjoy connecting (with) people, are you a proactive person and like to get involved in

the day to day operations of the space, do you have a problem solving bent of mind? Do you

enjoy ideating and designing events? Then you might be the perfect candidate to join our

hosting team! By being a community host, you get to work in an inspiring environment

surrounded by corporates, entrepreneurs and senior professionals. You'll be trained in 'the art

of hosting and managing' if you're committed and you will have the prospect to become

an expert facilitator, operational executive and event guru.

Job Description:

Your tasks are: (not limited to and will constantly evolve based on your capabilities and

manager feedback)

- Manage the Community Desk

Welcome and greet visitors and members. Understand their needs, request a

register entry and accordingly direct them

Manage outgoing and incoming calls. Identify purpose and transfer messages

as appropriate.

Manage all incoming and outgoing correspondence, couriers, vendor bills,

member parcels or mails etc.

- Center Operations

Manage housekeeping and pantry staff with regular checklists and supervision

with community managers.

Maintain highest standards of maintenance, upkeep of the center, equipment,

assets etc. according to Dextrus Service Standards & SOPs.

Maintain strict Health, Safety, Cleanliness, Hygiene and Security protocols with

0% deviation in the centre.

Inventory management of Food, Beverages, Stationery & Housekeeping

supplies.





- Member Relations

Managing member check-in tours, sales tours and CIF and sales inquiries

Help members with meeting room bookings, additional requests, inquiries etc.

Learn and help evolve the services offered to members, e.g changing pantry

items, managing community boards etc

Member onboarding, check-in and check-out procedures

Ideating experiential events and community engagement activities.

Operationally executing events as per set standards and requirements of the

same

Designing creatives and newsletters for events and internal communication

Acquiring new services and offers for the members, organizing internal

engagement focussed activities.

Handling promotions and registration of events.

- Vendor Management

Coordinating, acquiring and negotiating with vendors and getting job done

under supervision and as per space standards.

Overseeing AMC deliverables

Managing tracking lists and documents

What are we looking for?

Requirements:

Educational Qualification Graduation

Experience - Minimum 2-3 years in Operations/ Front Desk/ Office Management

Dextrus looks for people with an entrepreneurial spirit with a never say die attitude. We look

for tenacity with sincerity.



We are interested in people who love to enable people to grow and

shine, people who are open, self-organizing, independent, solution driven and hands on. You

try to find opportunities in every encounter keeping the whole network in mind. You are

hospitable, interested in our community, hungry to deliver tasks be it repair, events or vendor

management etc and you’re committed to learn and willing to invest time in growing

yourself and our community members. We welcome applicants of all backgrounds

irrespective of gender, sexuality, caste, class, ideology, ability and strive to provide a safe work

space for all. If you are a differently-abled applicant and would like someone to contact you

about application support please email us at [email protected]

- A proactive and people person - An eye for detail and a passion for great customer

experiences.

- A diverse profile - an admin and operations ninja dedicated to helping connect

people, an all-rounder who can manage daily front desk tasks and management of

space.

- A self-starter - able to work with minimal supervision and take the initiative and have

a keen sense of ownership of their responsibility.

- A creative thinker - able to problem solve on the go
- A communicator - good ability to spark conversations, bring people together and

create real value for members and neighbors. Good spoken english and etiquettes is

critical, with charming and presentable personality

- An enabler - always looking for

Preferred candidate profile

📌 Community host (Mumbai)
🏢 ZODIAC HR CONSULTANTS
📍 Mumbai