Job Description:
We are looking for an experienced Infrastructure Relationship Manager to manage business stakeholders, IT service governance, demand prioritization, and vendor relationships while ensuring effective service delivery and continuous improvement.
Key Responsibilities:
- Manage stakeholder relationships and technology requirements.
- Oversee demand intake, prioritization, and service governance.
- Lead roadmap discussions and quarterly business reviews (QBRs).
- Manage risks, dependencies, and delivery expectations.
- Coordinate with infrastructure, engineering, and support teams.
- Monitor vendor performance, KPIs, and service improvements.
Required Skills:
- Demand Management & Prioritization
- IT Service Governance
- Stakeholder Management
- Risk & Dependency Management
- Vendor Management
- Roadmap Planning & KPI Reporting
- ServiceNow or similar demand-management tools