- Develop and implement comprehensive customer care strategies to enhance customer experience.
- Lead and manage a team of customer care professionals to achieve high levels of customer satisfaction.
- Collaborate with cross-functional teams to resolve complex customer issues and improve overall customer engagement.
- Analyze customer feedback and market trends to identify areas for improvement.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
- Ensure compliance with company policies and procedures while maintaining high standards of customer service.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Manager, Customer Care (Chennai)
🏢 Toast
📍 Chennai
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