- Inbound/Outbound Support: Assist customers by resolving queries, handling requests, and providing accurate information over the phone.
- Effective Communication: Communicate fluently and professionally in both English and Hindi.
- Issue Resolution: Maintain a high level of customer satisfaction by resolving issues quickly and accurately
Preferred candidate profile
Language Proficiency: Must be fluent in speaking both Hindi and English (Mandatory).
- Experience: 6 months to 2 years of experience in a customer voice support process. (Freshers with excellent communication skills may also be considered).
- Education: Minimum Graduation in any stream or a completed Diploma course.
- Location: Must be currently residing in Chennai or Hyderabad willing to work from the Chennai office or Hyderabad .