Role Summary

Manages cross-functional programs of moderate complexity end to end - planning through delivery. Works independently, resolves issues proactively, and communicates status clearly to distributed stakeholders across time zones. Uses AI tools as part of standard workflow.

Responsibilities

Program Management

Own program plans: milestones, dependencies, owners, timelines, and decision logs

Run program cadence (standups, async check-ins, reviews) suited to team distribution

Drive workback planning from target dates; flag timeline risk early with options

Risk and Issue Management

Proactively identify risks and gaps - including those not yet raised by owners

Maintain a risk register; assess impact, track mitigations, escalate with context

Flag scope or assumption drift before it affects delivery

Communication and Coordination

Deliver audience-appropriate updates: operational detail for teams, concise status for managers

Maintain shared trackers and reference docs that distributed teams can act from asynchronously

Own action item closure, not just assignment; follow up with appropriate persistence

AI and Process

Use AI tools to draft communications,



summarize meetings, generate status reports

Identify and implement lightweight AI-assisted workflows to reduce friction across teams

Standardize repeatable program elements - templates, intake, review formats

Required Qualifications

3 5+ years in program management, project coordination, or operations

Track record of proactively identifying risks, not just reporting what owners surface

Experience coordinating across distributed teams and time zones

Strong written English - transparent status updates, decision summaries, stakeholder briefs

Proficiency with collaboration/tracking tools (Confluence, Jira, Asana, Smartsheet, or similar)

Active working familiarity with AI productivity tools (LLMs or AI-native apps)

Preferred Qualifications

Large enterprise or matrixed organization experience

Familiarity with program health frameworks: RAG status, RAID logs, risk registers

PMP, PMI-ACP, CAPM, or equivalent (or in progress)

Experience with async coordination across APAC and US time zones

📌 Program Manager II (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India