This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Risk Management Lead based in India.

We are looking for an experienced Risk Management Lead to strengthen risk prevention and operational resilience within a clinical trial technology environment. In this role, you will identify, assess, monitor, and mitigate risks affecting customer support, service delivery, compliance, and customer satisfaction. You will work closely with Customer Support, Operations, Engineering, and other stakeholders to ensure reliable service delivery across Interactive Response Technology (IRT) and Randomization and Trial Supply Management (RTSM) solutions. Combining hands-on risk assessment with strategic leadership, you will guide incident investigations, drive corrective actions, and improve operational processes. You will also translate risk trends and service performance data into actionable recommendations for senior leadership.



This remote opportunity is ideal for a professional with robust clinical trial systems expertise and a commitment to quality, compliance, and continuous improvement.
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Accountabilities

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Review study specifications, clinical protocols, test strategies, and study deliverables to verify that critical functionality has been appropriately designed, developed, tested, and validated.

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Lead and enhance risk assessment activities throughout the study lifecycle, working with cross-functional teams to identify emerging risks and establish effective mitigation strategies.

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Develop, maintain, and improve risk management frameworks, policies, procedures, and controls for customer support and operational delivery.

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Identify and evaluate operational, service delivery, compliance, data privacy, information security, and customer experience risks.

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Maintain risk registers and mitigation plans, monitor Key Risk Indicators (KRIs), and recommend corrective or preventive actions.

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Lead root

📌 Risk Management Lead (India)
🏢 Jobgether
📍 India