This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Lead Engineer – ITOM based in India.

We are seeking an experienced ServiceNow Lead Engineer with strong IT Operations Management (ITOM) expertise to lead technical development and implementation across complex enterprise projects. In this role, you will translate business requirements into scalable ServiceNow solutions while guiding customers and stakeholders through technical design and delivery. You will oversee integrations, service mapping, event management, platform configuration, and custom development using ServiceNow best practices. As a technical leader, you will mentor engineers, review code, and promote consistent development standards across project teams. You will also contribute to testing, production support, incident resolution, and operational documentation. This remote opportunity offers a collaborative, fast-paced workplace where you can deepen your platform expertise, pursue professional certifications,



and deliver meaningful improvements to enterprise IT operations.
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Accountabilities:

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Lead the technical design, configuration, customization, and implementation of ServiceNow ITOM solutions in line with business requirements and established development standards.

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Engage with end users, IT teams, customers, and key stakeholders to gather requirements, understand operational challenges, and recommend appropriate technical solutions.

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Configure and develop ServiceNow applications, workflows, platform components, and custom functionality to support IT operations and service delivery.

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Design, implement, and maintain integrations between ServiceNow and external systems using REST, SOAP, MID Servers, cloud-to-cloud connectivity, and other relevant integration methods.

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Apply ServiceNow scripting capabilities, including Business Rules, Client Scripts, Script Includes, Scripted REST APIs, and UI Buil

📌 ServiceNow Lead Engineer (India)
🏢 Jobgether
📍 India