Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.

Konovo provides healthcare organisations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 300 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru-based team. We are looking for a VP Client Services to contribute to our mission by building and leading the India delivery organisation that runs quantitative and qualitative healthcare market research for our global clients. This is a chance to build a delivery function, not inherit one, with its operating model,



standards and leadership bench shaped by you.

Reporting to the Chief Operating Officer, you will lead the teams responsible for project management and sampling, provide leadership oversight to our survey programming lead in India, and partner closely with the India Managing Director and our Commercial, Product, Technology, People, and Finance teams across all segments.

How You’ll Make an Impact:

• Build and lead a high-performing team. Hire, develop and retain a delivery organisation, with transparent roles, strong managers and a consistent rhythm of goals, feedback and recognition.

• Create the delivery operating system. Standardise workflows, handoffs, documentation and quality checks across account management, sampling and programming, so quality and speed improve as the team grows.

• Raise capability at scale. Design structured onboarding, training and knowledge-transfer programmes in project deli

📌 VP Client Services (Bengaluru)
🏢 Konovo
📍 Bengaluru